Customer Service and Customer Experience

Discussion List

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  It's Not Too Late to Make 2021 the Year of the Customer

  Announcement Michele Jacques 1 view 0 comments 0 points Started by Michele Jacques November 2021
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  Would you let an AI Chatbot handle your customer enquiries?

  virtualspeedy 4 views 1 comment 0 points Most recent by Stodaw May 9
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  Call abandonment

  virtualspeedy 12 views 0 comments 0 points Started by virtualspeedy April 21
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  How to build Customer Relationships?

  Sandra Yancey 54 views 10 comments 1 point Most recent by Gabriella_Taylor05 January 31
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  Customer engagement tools

  jwinkler 187 views 5 comments 0 points Most recent by monsaraff123 January 20
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  Ideas on customer retention

  FreshUpT 94 views 7 comments 0 points Most recent by Brackwom October 2021
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  How we can provide better services to customers?

  John G. Anai 31 views 10 comments 0 points Most recent by SarahK August 2021
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  Excellent customer service is found in the process.

  Jacquelene Timmons 11 views 0 comments 0 points Started by Jacquelene Timmons April 2021
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  What's the best customer service experience you've ever had?

  Mark Denial 11 views 0 comments 0 points Started by Mark Denial December 2020
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  Who uses a Virtual Assistant?

  Crawford 1.4K views 11 comments 0 points Most recent by nuaig_ai December 2020
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  Experience with training customer support agents and other employees?

  Kaly 11 views 0 comments 0 points Started by Kaly April 2020
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  Best Customer Service Practices

  clarissjavier 152 views 10 comments 0 points Most recent by Jessie Hookie October 2019
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  5 ways to get your brand to the next level

  ryano 524 views 8 comments 0 points Most recent by Jessie Hookie September 2019
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  Do you think a CRM is important?

  sksmith 238 views 15 comments 0 points Most recent by Jessie Hookie September 2019
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  Online Contracts

  Webline 56 views 1 comment 0 points Most recent by saravanan March 2019
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  Which one's better? NPS or CSS?

  Onchie 1.3K views 6 comments 0 points Most recent by saravanan March 2019
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  Raving Fans vs. Satisfied Customers

  SolidGrnd 77 views 3 comments 0 points Most recent by saravanan March 2019
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  Visitor Management Software Suggestions?

  spidermark1 66 views 1 comment 0 points Most recent by saravanan March 2019
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  Customer Segmentation

  dnparker 208 views 3 comments 1 point Most recent by saravanan March 2019
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  What is the best virtual phone system that won't make my cry every month?

  bsimmons2 2 views 0 comments 0 points Started by bsimmons2 January 2019
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  Are loyalty rewards still effective for customer service?

  Onchie 194 views 3 comments 0 points Most recent by Tuah Bao December 2018
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  The Secret Formula for Attracting Clients

  BYTRADE 57 views 1 comment 0 points Most recent by Sandra Yancey July 2018
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  Study about customer support issues

  Helparo 322 views 3 comments 0 points Most recent by Matt_Shields September 2017
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  Call Center Help

  rholbrook 415 views 7 comments 0 points Most recent by Lukejeff July 2017
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  How to deal with the angry customers!

  Pimwipa 2.6K views 14 comments 0 points Most recent by Ulla Otterstål May 2017