Customer Service and Customer Experience

If your business sells products or services, customer satisfaction should be top priority. Provide your customer service tips here.

Excellent customer service is found in the process.

Jacquelene Timmons 9 views 0 comments 0 points Started by Jacquelene Timmons April 17
Customer engagement tools

jwinkler 185 views 4 comments 0 points Most recent by Jessie Hookie January 22
What's the best customer service experience you've ever had?

Mark Denial 13 views 0 comments 0 points Started by Mark Denial December 2020
Who uses a Virtual Assistant?

Crawford 1.3K views 11 comments 0 points Most recent by nuaig_ai December 2020
How we can provide better services to customers?

John G. Anai 35 views 8 comments 0 points Most recent by Emma David November 2020
How to build Customer Relationships?

Sandra Yancey 25 views 6 comments 1 point Most recent by Sydney black September 2020
Ideas on customer retention

FreshUpT 97 views 6 comments 0 points Most recent by Kritagya Pandey May 2020
Experience with training customer support agents and other employees?

Kaly 12 views 0 comments 0 points Started by Kaly April 2020
Best Customer Service Practices

clarissjavier 156 views 10 comments 0 points Most recent by Jessie Hookie October 2019
5 ways to get your brand to the next level

ryano 527 views 8 comments 0 points Most recent by Jessie Hookie September 2019
Do you think a CRM is important?

sksmith 241 views 14 comments 0 points Most recent by Jessie Hookie September 2019
Online Contracts

Webline 55 views 1 comment 0 points Most recent by saravanan March 2019
Which one's better? NPS or CSS?

Onchie 1.3K views 6 comments 0 points Most recent by saravanan March 2019
Raving Fans vs. Satisfied Customers

SolidGrnd 79 views 3 comments 0 points Most recent by saravanan March 2019
Visitor Management Software Suggestions?

spidermark1 66 views 1 comment 0 points Most recent by saravanan March 2019
Customer Segmentation

dnparker 211 views 3 comments 1 point Most recent by saravanan March 2019
What is the best virtual phone system that won't make my cry every month?

bsimmons2 1 view 0 comments 0 points Started by bsimmons2 January 2019
Are loyalty rewards still effective for customer service?

Onchie 194 views 3 comments 0 points Most recent by Tuah Bao December 2018
The Secret Formula for Attracting Clients

BYTRADE 62 views 1 comment 0 points Most recent by Sandra Yancey July 2018
Study about customer support issues

Helparo 322 views 3 comments 0 points Most recent by Matt_Shields September 2017
Call Center Help

rholbrook 416 views 7 comments 0 points Most recent by Lukejeff July 2017
How to deal with the angry customers!

Pimwipa 2.6K views 14 comments 0 points Most recent by Ulla Otterstål May 2017
How to find correct phone system for business?

Mike Levin 2 views 0 comments 0 points Started by Mike Levin February 2017
Books about Customer Service?

Onchie 500 views 4 comments 0 points Most recent by Ryan O'Bleness February 2017
How to spend less time on customer support

Helparo 466 views 2 comments 0 points Most recent by anushkachhakrabarti November 2016