Customer Service and Customer Experience

If your business sells products or services, customer satisfaction should be top priority. Provide your customer service tips here.

Ideas on customer retention

FreshUpT 94 views 6 comments 0 points Most recent by Kritagya Pandey May 25
Who uses a Virtual Assistant?

Crawford 952 views 10 comments 0 points Most recent by Jessie Hookie May 21
Experience with training customer support agents and other employees?

Kaly 11 views 0 comments 0 points Started by Kaly April 13
How to build Customer Relationships?

Sandra Yancey 26 views 4 comments 1 point Most recent by Marx Carl February 15
Best Customer Service Practices

clarissjavier 151 views 10 comments 0 points Most recent by Jessie Hookie October 2019
5 ways to get your brand to the next level

ryano 520 views 8 comments 0 points Most recent by Jessie Hookie September 2019
Do you think a CRM is important?

sksmith 238 views 14 comments 0 points Most recent by Jessie Hookie September 2019
How we can provide better services to customers?

John G. Anai 26 views 5 comments 0 points Most recent by Jessie Hookie August 2019
Online Contracts

Webline 57 views 1 comment 0 points Most recent by saravanan March 2019
Which one's better? NPS or CSS?

Onchie 1.2K views 6 comments 0 points Most recent by saravanan March 2019
Raving Fans vs. Satisfied Customers

SolidGrnd 80 views 3 comments 0 points Most recent by saravanan March 2019
Visitor Management Software Suggestions?

spidermark1 67 views 1 comment 0 points Most recent by saravanan March 2019
Customer Segmentation

dnparker 211 views 3 comments 1 point Most recent by saravanan March 2019
Customer engagement tools

jwinkler 169 views 2 comments 0 points Most recent by saravanan March 2019
What is the best virtual phone system that won't make my cry every month?

bsimmons2 2 views 0 comments 0 points Started by bsimmons2 January 2019
Are loyalty rewards still effective for customer service?

Onchie 198 views 3 comments 0 points Most recent by Tuah Bao December 2018
The Secret Formula for Attracting Clients

BYTRADE 61 views 1 comment 0 points Most recent by Sandra Yancey July 2018
Study about customer support issues

Helparo 318 views 3 comments 0 points Most recent by Matt_Shields September 2017
Call Center Help

rholbrook 417 views 7 comments 0 points Most recent by Lukejeff July 2017
How to deal with the angry customers!

Pimwipa 2.6K views 14 comments 0 points Most recent by Ulla Otterstål May 2017
How to find correct phone system for business?

Mike Levin 9 views 0 comments 0 points Started by Mike Levin February 2017
Books about Customer Service?

Onchie 499 views 4 comments 0 points Most recent by Ryan O'Bleness February 2017
How to spend less time on customer support

Helparo 466 views 2 comments 0 points Most recent by anushkachhakrabarti November 2016
Posting an e-guide without killing one's own business

ElBarto 130 views 0 comments 0 points Started by ElBarto October 2016
Most awkward customer support ticket

Helparo 201 views 0 comments 0 points Started by Helparo September 2016