Customer Service and Customer Experience

If your business sells products or services, customer satisfaction should be top priority. Provide your customer service tips here.

Who uses a Virtual Assistant?

Crawford 647 views 9 comments 0 points Most recent by Lukejeff July 21
Call Center Help

rholbrook 415 views 7 comments 0 points Most recent by Lukejeff July 21
Study about customer support issues

Helparo 311 views 2 comments 0 points Most recent by rockyjim June 5
5 ways to get your brand to the next level

ryano 514 views 5 comments 0 points Most recent by Ulla Otterstål May 25
How to deal with the angry customers!

Pimwipa 2.5K views 14 comments 0 points Most recent by Ulla Otterstål May 25
Which one's better? NPS or CSS?

Onchie 1.2K views 5 comments 0 points Most recent by JasonX April 20
How to find correct phone system for business?

Mike Levin 1 view 0 comments 0 points Started by Mike Levin February 27
Books about Customer Service?

Onchie 499 views 4 comments 0 points Most recent by Ryan O'Bleness February 8
How to spend less time on customer support

Helparo 465 views 2 comments 0 points Most recent by anushkachhakrabarti November 2016
Posting an e-guide without killing one's own business

ElBarto 127 views 0 comments 0 points Started by ElBarto October 2016
Most awkward customer support ticket

Helparo 195 views 0 comments 0 points Started by Helparo September 2016
Assistance selling in UAE and buying gemstones

SantoC 177 views 0 comments 0 points Started by SantoC October 2015
Market research in Poland

RomanPisarski 185 views 0 comments 0 points Started by RomanPisarski July 2015
Learn why Human-Centered Design Matters

GobySavvy 202 views 0 comments 0 points Started by GobySavvy July 2015
Make a memorable 404 error page that users enjoy and remember.

GobySavvy 188 views 0 comments 0 points Started by GobySavvy June 2015
UX and Developer Should be Separate Roles

GobySavvy 170 views 0 comments 0 points Started by GobySavvy June 2015
Some insights tips and tricks based on psychology and design.

GobySavvy 170 views 0 comments 0 points Started by GobySavvy June 2015
Google's principle to increase mobile engagement

GobySavvy 167 views 0 comments 0 points Started by GobySavvy June 2015
Useful tips about Mobile payments UX principles from Google

GobySavvy 167 views 0 comments 0 points Started by GobySavvy May 2015
Use Google's mobile usability principles.

GobySavvy 172 views 0 comments 0 points Started by GobySavvy May 2015
Customer Segmentation

dnparker 208 views 2 comments 0 points Most recent by jasonburton May 2015
Customer engagement tools

jwinkler 167 views 0 comments 0 points Started by jwinkler February 2015
Are loyalty rewards still effective for customer service?

Onchie 194 views 1 comment 0 points Most recent by martina January 2015
How to pacify irate customers?

Onchie 167 views 0 comments 0 points Started by Onchie November 2014
Customer service ideas for the holidays?

Onchie 163 views 0 comments 0 points Started by Onchie November 2014