Customer Service and Customer Experience

If your business sells products or services, customer satisfaction should be top priority. Provide your customer service tips here.

Customer engagement tools

jwinkler 178 views 4 comments 0 points Most recent by Jessie Hookie January 22
What's the best customer service experience you've ever had?

Mark Denial 11 views 0 comments 0 points Started by Mark Denial December 2020
Who uses a Virtual Assistant?

Crawford 1.2K views 11 comments 0 points Most recent by nuaig_ai December 2020
How we can provide better services to customers?

John G. Anai 31 views 8 comments 0 points Most recent by Emma David November 2020
How to build Customer Relationships?

Sandra Yancey 21 views 6 comments 1 point Most recent by Sydney black September 2020
Ideas on customer retention

FreshUpT 95 views 6 comments 0 points Most recent by Kritagya Pandey May 2020
Experience with training customer support agents and other employees?

Kaly 11 views 0 comments 0 points Started by Kaly April 2020
Best Customer Service Practices

clarissjavier 153 views 10 comments 0 points Most recent by Jessie Hookie October 2019
5 ways to get your brand to the next level

ryano 524 views 8 comments 0 points Most recent by Jessie Hookie September 2019
Do you think a CRM is important?

sksmith 239 views 14 comments 0 points Most recent by Jessie Hookie September 2019
Online Contracts

Webline 55 views 1 comment 0 points Most recent by saravanan March 2019
Which one's better? NPS or CSS?

Onchie 1.3K views 6 comments 0 points Most recent by saravanan March 2019
Raving Fans vs. Satisfied Customers

SolidGrnd 77 views 3 comments 0 points Most recent by saravanan March 2019
Visitor Management Software Suggestions?

spidermark1 66 views 1 comment 0 points Most recent by saravanan March 2019
Customer Segmentation

dnparker 210 views 3 comments 1 point Most recent by saravanan March 2019
What is the best virtual phone system that won't make my cry every month?

bsimmons2 1 view 0 comments 0 points Started by bsimmons2 January 2019
Are loyalty rewards still effective for customer service?

Onchie 194 views 3 comments 0 points Most recent by Tuah Bao December 2018
The Secret Formula for Attracting Clients

BYTRADE 59 views 1 comment 0 points Most recent by Sandra Yancey July 2018
Study about customer support issues

Helparo 322 views 3 comments 0 points Most recent by Matt_Shields September 2017
Call Center Help

rholbrook 415 views 7 comments 0 points Most recent by Lukejeff July 2017
How to deal with the angry customers!

Pimwipa 2.6K views 14 comments 0 points Most recent by Ulla Otterstål May 2017
How to find correct phone system for business?

Mike Levin 1 view 0 comments 0 points Started by Mike Levin February 2017
Books about Customer Service?

Onchie 499 views 4 comments 0 points Most recent by Ryan O'Bleness February 2017
How to spend less time on customer support

Helparo 465 views 2 comments 0 points Most recent by anushkachhakrabarti November 2016
Posting an e-guide without killing one's own business

ElBarto 127 views 0 comments 0 points Started by ElBarto October 2016