Customer Service and Customer Experience

Discussion List

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  Recommendations for Homeshoring or Contact Center leads?

  Rushabh 80 views 2 comments 0 points Most recent by Rushabh November 2007
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  Bond with customers

  Intele2007 98 views 4 comments 0 points Most recent by decarte October 2007
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  Customer used Dad’s credit card, now Dad won’t pay

  nicolea72 167 views 10 comments 0 points Most recent by iouone2 August 2007
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  Policies

  Fiberartist219 52 views 0 comments 0 points Started by Fiberartist219 August 2007
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  Would you dump a customer?

  oleg 159 views 10 comments 0 points Most recent by ToddF August 2007
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  Brand Loyalty

  oleg 77 views 2 comments 0 points Most recent by Alexius July 2007
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  One-Liner Customer Service Laments

  Rich 153 views 7 comments 0 points Most recent by Rich June 2007
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  bad customers....

  nothinglikeit 203 views 15 comments 0 points Most recent by william June 2007
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  first customers

  Fiberartist219 51 views 0 comments 0 points Started by Fiberartist219 May 2007
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  Please help

  edgar 51 views 0 comments 0 points Started by edgar May 2007
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  raising rates

  MrsClean1 98 views 4 comments 0 points Most recent by ToddF April 2007
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  To Refund or Not to Refund, that is the question.

  StephenKnight 134 views 7 comments 0 points Most recent by ToddF April 2007
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  Exciting Times...Our First Partnership

  onlineeater 58 views 0 comments 0 points Started by onlineeater February 2007
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  Is TOO MUCH Customer Service a good thing?

  BarbR 131 views 8 comments 0 points Most recent by ppappabearr February 2007
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  What do you do with the troublesome customers?

  yourNAMEinDotCom 116 views 7 comments 0 points Most recent by ryanwithanr February 2007
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  Nordstrom vs. Saks Fifth Ave

  Rich 84 views 1 comment 0 points Most recent by Rich January 2007
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  What would you do?

  artman40 118 views 6 comments 0 points Most recent by stonesledge January 2007
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  A Lesson for Small Businesses

  yourNAMEinDotCom 58 views 0 comments 0 points Started by yourNAMEinDotCom January 2007
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  Sitting in the Doctor’s Lounge

  Rich 149 views 8 comments 0 points Most recent by Rich January 2007
• 
  "Back in 20 Minutes"

  Rich 317 views 22 comments 0 points Most recent by Cookie January 2007
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  Building a Home, Ruining Trust

  Rich 64 views 1 comment 0 points Most recent by NicoleC January 2007