How to build Customer Relationships?
Sandra Yancey subscriber Posts: 34 Bronze Level Member
edited September 2018 in Customer Service and Customer Experience
Customer Relationships is basically about finding people who are interested in your product or service. You develop relationships with people who are excited and to know about you. These relationships don't just happen in one or two meeting at networking events. But what can be done to build customer relationships in the digital age? Read the blog here
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Prioritize Their Happiness
Make Yourself More Available
Build Better Relationships
I read your blog. Thanks for sharing this valuable information with us, it is a really helpful article!
I have found success with Boaz Rauchwerger's formula. Anyone can do it. Take notes and keep them in their contact cart.
Boaz's "Five Key Questions to Build Relationship"
Always practice empathy :) that is the key in building a relationship.
I'll have to say that communication is always the first tip and trick in building a good trustworthy customer relationship. Talk to your customers, see what they need and what are their needs. We are also customers at some point in our life and our tastes and demand changes from time to time. So it is necessary to know the needs of the customers and so that there will be a good impression for the customers of our business. Talking to customers can be easy nowadays as there are plenty of platforms for that.
You need to follow up on customers and that's how you can build customer relationship.
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Thanks for sharing your blog, Sandra. Right now, in the digital age, it really makes building a relationship with your customers easier. It's less work and is accessible to almost everyone. I also agree with what Shano mentioned. Combining the emotional connection and technology innovation is a great advantage. Personally, using this site is what works for us. It is not a CRM software but is another innovative tool that helps with customer engagement. So far, we are very satisfied with the results. Have any of you tried a similar software?
Nice article read for business purpose
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