How to build Customer Relationships?

Sandra YanceySandra Yancey Dallas , Texas , 75254Posts: 33subscriber Bronze Level Member
Customer Relationships is basically about finding people who are interested in your product or service. You develop relationships with people who are excited and to know about you. These relationships don't just happen in one or two meeting at networking events. But what can be done to build customer relationships in the digital age? Read the blog here

Comments

  • ShanoShano Posts: 10subscriber Bronze Level Member
    Sandra, I read your article. As mentioned in your post, you've suggested building customer relationship from the emotional connect point of you. I'll just add that if you were to take the technology route, then a Customer Relationship Management (CRM) software is a must-have system in the business environment. And if we combine the two approaches i.e the emotional connect and the technological innovation, then that's the real competitive edge that an organization can create for itself in today's digital age.
    What are your thoughts?
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