The FCC has decided to effectively end net neutrality. What does this mean for small business? Join the discussion here.

Which one's better? NPS or CSS?

OnchieOnchie Posts: 11subscriber
This article stated the difference of the two: http://www.infinitcontact.com/blog/net- ... -business/. Now the question is, which of the two applies for your business, Net Promoter Score or Customer Satisfaction Survey?

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