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Stone Walling Cleints
I work in a hotel in Kerala inIndia. we have two companies which patronize us for the their room bookings. However with two new hotels opening in the vicinity, there are chances of us losing a certain part of the share. Other than Keeping teh users, Decision MAkers and teh bookers happy. Can any one suggest some more ways to keep them with us.
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The reason are simply. I have a membership priveledges in their points programs and I receive additional benefits for being a member.
They have exceptional service, the rooms are standard basically across the majority of the hotels and they cater to my needs.
It is simply, take care of your clients, and it turn they will take care of you!
Stuart CrawfordCalgary, Albertahttp://www.calgarysmbshow.com</A>
We definitely understand the value of keeping guests happy. As it is reightly said, one guest happy means five more guests we will get.
We completely understand the importance of service to the guests. Does any one think giving emplyee incentives to that company interm of some dinner or stay vouchers for the company for every fixed number of room nights ( say complimentary dinner coupons for 10 people for every 50 room nights produced by them) produced by the company will help.