How do you to take criticism, without it making you upset?
Ok, so about 6 months ago I sent my product, OnTray, off to be reviewed by the catalog Leaps and Bounds for their consideration to include it in their offerings. I have e-mailed them several times to follow up with them. I finally get a response today. This is what it said:
"We have reviewed the product and based on our parents panel feedback we have decided to take a pass. They really liked the concept overall, but were concerned about germs since the tray has to attach directly onto the handle of the shopping cart. Our customer, also purchases product/covers that cover up shopping cart to elimate the exposure to germs from the shopping cart, and they would not be able to use both products together.
Please let us know if any changes are made to the product to address these issues."
To which I responded with this:
"That`s too bad. I`m guessing you haven`t taken a look at my Product Uses page lately on my web site,
There is a picture of a little boy Max shopping with his mom in the seat cover with his fantastic blue OnTray. Many moms are buying OnTray to use in conjunction with their seat covers, because the covers only have pockets, not a tray to use to hold snacks. I do think your customers would appreciate options.
Thanks for your consideration."
I take rejection hard anyway (who doesn`t), but now I told my husband, it`s things like this that make me want to throw in the towel. Any comments?
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