How to do Market Research?

N PalmN Palm subscriber Posts: 1 Member
Hello,
I have a business idea of selling industrial cleaning products and need to do some research on my potential market. Today I tried calling a broiler to see what kind of cleaning products they use in their processing plant . The person was reluctant to give me this information as he said he needed to know more about me before he does it I guess because of company rules. I want to call another company but I want to know how to approach them this time? Could I get some ideas ?

Thanks

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