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A Lesson for Small Businesses

yourNAMEinDotComyourNAMEinDotCom subscriber Posts: 17
edited January 2007 in Customer Service and Customer Experience
There is a lesson in this video for small businesses competing with big ones and I`m not talking about targeting niche markets. I don`t want to call any names but some of the big companies have really poor customer service, perhaps precisely because they`re big and you become just another number for them.Would love to hear your views,AleemP.S.The rabbit vs. the snake video is the one I`m talking about.yourNAMEinDotCom2007-1-28 13:30:48
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