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Do you charge for samples???
I am getting tons of requests for samples... Do you guys charge for for samples? Shipping? HELP!
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If money is what your concerned about, there are a lot of loopholes that can allow your samples to be a tax benefit, one example is to charge $.01 or $1.00 and pay this yourself so it runs through your inventory system, such as your accounting software, like quickbooks.
Just my thoughts! Thanks....Trent
Dale King
I am getting tons of requests for samples... Do you guys charge for for samples? Shipping? HELP!
Can you describe your samples in detail? Are they just a small piece of fabric or do you send out the actual product?
I think samples practices vary according to industry. Chic Peeks is in apparel. In apparel, we don`t give free samples (not unless it`s an inexpensive fashion accessory item or a commodity) so the only retailers who`d be asking for them think:Chicpeeks are an inexpensive accessory item AND/ORThey think she`s too green to know any better.
Either way, the solution to both could be to work on your image and marketing to improve the perceived value of the items AND convey a professional established persona to colleagues in the trade. The latter is is done through less obvious ways such as style numbering and what not (things no one will ever tell you). You can tell how green someone is just by how they number their styles. If they name them rather than number them, oh my. You`re ripe. The perception is, if you don`t know something that basic or think it`s not important, what else don`t you know? How else have you misprioritized?
The matter is, even our outside sales reps don`t get free samples. They have to buy them (at cost of course). At least, people who`ve been around know they`re supposed to charge sales reps for them. If you don`t, they`ll know you`re green and ripe for exploitation in other respects as well. With no investment in the product, they either give them away, use them personally or sell them outright.
I did mention to ChicPeeks that she might want to approach bloggers with a campaign, maybe a contest for their readers. Readers love those. My blog isn`t a good fit but I`ll bet the lingerie blogs would be.
I`d never send a sample to a consumer. Money back if they`re dissatisfied, yes. A freebie? No.
I sometimes get requests for a sample from garden centers or gift shops. I offer to send one tool at the wholesale price + shipping. It works. I usually get an order but either way, I`ve
always gotten paid. Some retailers want to hold the tool & see how it works before they order.
Hope this helps.
A 'Money Back Guaranteed' policy is the way to go - and shipping should be paid by the customer, but you could also offer Free Shipping if the customer spends an 'x' amount.
That would make the customers trust you and your product.
Let me know how your product is going, and if you don't mind, the type of product your talking about.
Ashley
I usually doesn't charge any money for sample and it should not be charged from my point of view.
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