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Virtual Phone System fo Small Businesses
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What company did you use ?
The flexiable thing is you have the ability to do anything with the system you desire. Frankly, we have been considering offering this system as a dedicated hosting offer where we would provide all of the above for a flat fee. We are still thinking about this option.
You can research the technology here: http://www.asterisk.org/</A>
Side note: VirtualPbx.com is good ; Also, KALL8.com has some services that may help you out.
Good Luck.
is part of the trade. When a customer is frustrated or in panic the only
thing their concerned about is getting you to fix the problem. Cell
phones are not of their concern.
I was in the same scenario you describe. Since my company has grown (in
customers) it was time to move away from the cell only situation.
Initially I was with one provider and had the new business number and toll-free
number from them. I soon discovered the one provider approach is disastrous
should the entire service have problems.
My broadband VoIP provider fulfills the local business number and has the
features of other suggested sites this thread has discussed. My second
approach is with another provider for the toll-free number that ties to the
company number. I look at it like diversification and not placing all the
phones in one basket.
The feature that works for my one person company is follow-me. A call
comes in to the only number my customers know. It then forwards after
three rings to my cell. This way the customer needs not know the different
numbers.
Answering the phone live in a service based business is much appreciated by my
customers. Follow-me provides the immediacy customers need when calling
in panic mode.
The music on hold stuff and push this that and the other is impersonal. I
cannot remember the last time I called a company with the robot systems and
enjoying Rush or Nirvana while on hold.