Benefits of Using Live Support for Website

TimBTimB subscriber Posts: 4
edited August 2012 in Building A Website That Works
The service of adding live support to your website makes it possible and easier for you to get direct with your customers and provide a better customer service experience.It also helps you save on both phone expenses and employee task time. It also increases efficiency by allowing live chat representatives to handle multiple chats simultaneously. A substantial amount of e-business clients require to interact with the management or at least a representative before they close a transaction or request a quotation for services. A live chat agent has a vital role to play in such circumstances.
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