One-Liner Customer Service Laments
Rich Las Vegas, NVPosts: 636administrator Site Admin
edited February 2007 in Customer Service and Customer Experience
After pressing numbers and wasting away time trying to get something accomlished via phone have you ever found yourself cursing the company you`re calling under your breath?!Yes, they`re saving money on customer service, but they`re also losing future business to disenchanted customers right and left.On the expectation that the rumors are true that some "big companies" lurk here in our forums to learn about entrepreneurs, and also with the hope that SUNsters can provide superior customer service to the bigger companies out there, I thought I`d start this topic so you can provide your customer service one-liner laments (and any necessary explanation to go with it).Here`s one for starters:"I just want a human!!!!!!!!!!!!!!!"This lament comes from an experience i had just yesterday while trying to call in a prescription to a local branch of my pharmacy while travelling in Scottsdale, Arizona. I was standing in the entryway of an IN `n OUT BURGER place pecking away with growing frustration as i was trying to actually talk to human being and kept getting routed through automated directories. I nearly threw my phone into the street. That`s when I heard myself yell, "I just want a human!!!" What`s your One-Liner Customer Service Lament?
Sign In or Register to comment.