We are proud to announce our NEW community destination. Engage with resident experts and fellow entrepreneurs, and learn everything you need to start your business. Check out the new home of StartupNation Community at startupnation.mn.co

business question -phones

Right_ArmRight_Arm subscriber Posts: 1
edited October 2012 in Business Planning
Do small businesses have a need for phones and outside operators/receptionists? If so, do you use a service, virtual assistant or just let complaints and questions go to voice mail? Do you even use a phone number for your business or let all questions/issues and complaints go to voice mail?


  • Options
    TheBeeCoachTheBeeCoach subscriber Posts: 0
    A lot depends on the type of business and the urgency of the inquiry.
    When you're starting out a cellphone may be enough. You can progress to an answering service or virtual assistant.
    I like to use Google Voice, it's not available in all parts of the world, but it provides a virtual number which can be forwarded to different numbers at different times, or even multiple numbers. It will even transcribe the message and email it to you.
    You need a Gmail account, but it's free. Check it out here, http://google.com/voice
Sign In or Register to comment.