Jessie HookiesubscriberPosts: 351Silver Level Member
Upselling is the practice of encouraging customers to purchase a comparable higher-end product than the one in question, while cross-selling invites customers to buy related or complementary items. Though often used interchangeably, both offer distinct benefits and can be effective in tandem.
Advantages:
Increases Profits.
Increases Customer Loyalty.
Increase in ROI.
Increases Customer Lifetime Value.
Balances Growth Between New and Existing Customers.
Comments
Upselling is the practice of encouraging customers to purchase a comparable higher-end product than the one in question, while cross-selling invites customers to buy related or complementary items. Though often used interchangeably, both offer distinct benefits and can be effective in tandem.
Advantages:
Seems interesting suggestion!