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How to remind clients about overdue payments?
in E-Commerce
How do you remind your clients about overdue payments?
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I would be as polite as possible, at least to start out with. In many cases it may have just slipped their mind. Then maybe increase the pressure as the problem persists.
Maybe I'm not clear on your question..
Some standard actions you can take are such as:
1) Send email reminder and make follow up calls. (3 to 4 times)
2) Go to your client's place to see them directly.
3) Hire professional debt collectors (if you cannot handle it yourself)
4) Seek legal advice and issue a complaint to seek recovery.
Hope the above helps.
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My experience was like night and day when I started using an quoting/invoicing plugin called Sliced Invoices in my website. It allows you to add a paypal button right in the invoice that you email to them. It give your clients a convenient quick way to pay via credit card or paypal on the spot. My clients started paying right away as soon as i added the button to the invoice email. Each email you send would have a stamped record of your attempted to collect. Plus it keeps a good history of what you charged for a service to reference to in the future. As an alternative you could you paypals invoicing. I have not uses this paypal feature but I would bet that they have a paypal button on their invoices also.
Send an email a week before the payment deadline.